Create Balance continues to offer effective psychotherapy and counselling when face-to-face consultations are not possible. Our therapists will consult with you about your preferred method of contact, whether it is via telephone or video conferencing. Online counselling provides you with the opportunity to seek support in the comfort and safety of your own home, whether you are a Geelong resident or located in other parts of Australia.
Telephone counselling is a great option for people who do not have reliable access to the internet. It may also be preferred by people who feel uncomfortable about video and who enjoy the familiarity of telephone communication. If a telephone call is your preferred method of counselling, all you will need to do is find a quiet and comfortable environment and wait for your therapist to call you at the arranged time.
Via video conference
Counselling via video conference in the next best thing to being face-to-face. It provides both you and your therapist access to facial expressions and gestures as an additional layer of communication. Create Balance prefers to use Zoom software, as it provides a private, secure and reliable space for you and your therapist. To access counselling through Zoom, you will simply need to download the software to your computer or download the app onto your phone. Your therapist will then send you a link which will direct you to your appointment.